E-APP GUIDE
From the Agent Portal Dashboard, scroll all the way down to the bottom left and click on "AGENT TOOLS".
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NOTE: Make sure that you don't click on "Agent Tools Demo". This is a practice application that does not submit applications.
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FIRST, click dropdown to choose the applicant's state of residence.
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SECOND, enter the applicant's Date of Birth.
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THIRD, click on the E-App icon for the plan the client is applying for.
Confirm all information is correct, then click on the yellow "CONTINUE" button.
FIRST, enter all general information
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Number 7: Policy Owner. It's recommended that the insured is the owner of the policy. However, there are times that someone may want coverage on a family member. For example, a son may want to get a policy on his mother to cover her funeral expenses.
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Number 12: Choose if the client would like a digital version of their policy emailed or a physical copy sent in the mail.​
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Number 13: It's recommended that you enter a Cell phone number so that you can send the e-signature code via text.
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IMPORTANT NOTE: IUL & Term applications have the same underwriting and layout. Both ask extra questions regarding Employment Status, Occupation, Annual Income and Physician Details. If the client works in law enforcement, Military, oil and gas, or transportation (Trucking), they may be declined based on occupation. Specify if they are an "Administrator" if needed and applicable. Call Americo to confirm beforehand as well.
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SECOND, click on the "VALIDATE INSURED INFO" button​
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THIRD, click on the "CONTINUE" button.​
FIRST, enter all general information
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Number 4: Automatic Premium Loan. This allows the insurer to automatically withdraw funds from the policy's cash value to pay an overdue premium if the policyholder fails to make a payment on time, essentially preventing the policy from lapsing and maintaining coverage without the policyholder needing to take action; this loan is then added to the policy's outstanding loan balance with interest charges applied. If the insured passes away without repaying the loan, their beneficiary will receive the coverage amount minus any outstanding loan amounts.
Number 5: Accelerated Benefit Payment Rider. This rider is automatically included at no additional cost. The terminal illness rider allows the insured to access all or a portion of their death benefit early if diagnosed with a terminal illness with a life expectancy of 12 months or less.
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Number 6: OPTIONAL RIDERS
Accidental Death Benefit Rider. Every policy already includes death due to an accident. However, the accidental death benefit rider doubles the coverage amount in case of an accidental death. For example, if a client has $20,000 in base coverage and they pass away of natural causes, their beneficiary will receive $20,000. If they pass due to an accidental death, the beneficiary will receive $40,000.
Number 6 Continued:
"Child and Grandchild Term Rider" allows the insured to add term coverage for their minor children under 18 years of age. Coverage for children expires when they turn 25 years of age. When the child turns 25, they can convert to their own whole life policy without proving they are in good health.
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SECOND, click the yellow "CONTINUE" button.
NEXT, enter health information and then click the yellow "CONTINUE" button.​
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NEXT, choose signature method
ON TABLET OR LAPTOP for in person
TEXT OR EMAIL for telesales​
TEXT RECOMMENDED
NEXT, click on "SEND TEXT"
NOTE: "Cancel Signature" is an option just in case you need to pivot to a different mode of signature.
NEXT, you will see a box at the bottom that says "AUTHORIZATION CODE".
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At this point, follow the "E-SIGNATURE GUIDE" below to guide the applicant through the E-Signature Process.
E-SIGNATURE GUIDE #1
"Now [Applicant's Name], I'm going to send you a text message real quick and it will say "THANK YOU FOR APPLYING FOR LIFE INSURANCE WITH AMERICO" and it's going to be followed by a code. I just need that six digit code number please"
END OF E-SIGNATURE GUIDE #1
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FIRST, once the applicant gives you the six digit code, enter it into the box labeled "AUTHORIZATION CODE".
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SECOND, click on the "VERIFY CODE" button.
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THIRD, click on the "AGREE TO TERMS" button.
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Once you click on "Agree to terms", the electronic medical check will begin running in the background. You can proceed while it runs. If the medical check is clear, you will see a green square populate on the top left that says "INITIAL UNDERWRITING CHECK IS COMPLETE". This means the applicant should be approved as long as the answers in the health questions don't reveal a declinable issue. If the medical check finds something declinable, the application will stop automatically.
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FOURTH, click the yellow "CONTINUE" button.
FIRST, answer if applicant has existing life insurance or annuity coverage.
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SECOND, click the yellow "CONTINUE" button.​
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FIRST, from the "SELECT BENEFICIARY" dropdown, select a beneficiary type. To keep it simple, choose "A NEW INDIVIDUAL".​​
SECOND, enter the primary beneficiary information. "PHONE NUMBER" and "DATE OF BIRTH" for beneficiary is NOT REQUIRED. If there are more than one beneficiary, the percentage with all combined must equal 100%. For example, if there are two, then the percentage for both should be something like 50/50 or 60/40. If three, 34/33/33. If the beneficiary relationship is "Other", the applicant will need to submit additional information justifying why the beneficiary is someone outside of the selections. Same applies to Contingent.
IMPORTANT: Beneficiary must be 18 years of age and over.
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NOTE: A "Contingent" is a back up beneficiary if the primary cannot receive the death benefit. It is not mandatory and can be added later by the applicant.
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THIRD, click the yellow "CONTINUE" button.
On BILLING AND PAYMENT SECITON, Question 1 regarding Social Security, some options may allow the client to draft the reoccuring premium on the day of the month that their social security check is deposited. For example, 1st or 3rd, or every second Wednesday of the month. Only select this if it makes sense to do so.
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Questions 2-4, you can choose a reoccuring draft day for future payments and a post dated start date for the policy if the client does not wish to draft immediately upon approval.
Enter the rest of the general payment information and then click the "VALIDATE BANK INFO" button.
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NEXT, answer question regarding lapse notices. This is if the client would want anyone else notified that the policy is in danger of lapsing or cancelling.
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NEXT, click the yellow "CONTINUE" button.
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NEXT, complete the agent statement.​
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Question 3 regarding meeting in person: This can only be answered "Yes" if met physically in person. Zoom or Phone answer "NO".
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Question 4 regarding being approached for insurance: If "Yes", put the reason such as "To cover final expenses" or "Income Replacement".
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Question 6 & 8 Regarding witnessing signatures and reviewing ID document, answer "NO" if done remote or over the phone.
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Question 11 regarding agent split, put "YES" if you and another agent are splitting commissions on this application. Percentage split must equal 100% combined. For example 75/25, 50/50, 60/40.
Click "CONTINUE"
NEXT, choose signature method
ON TABLET OR LAPTOP for in person
TEXT OR EMAIL for telesales​
TEXT RECOMMENDED
NEXT, click on "SEND TEXT"
NOTE: "Cancel Signature" is an option just in case you need to pivot to a different mode of signature.
NEXT, you will see a box on the the bottom that says "AUTHORIZATION CODE" and a button on the right that says "VERIFY CODE".
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At this point, follow the "E-SIGNATURE GUIDE" below to guide the applicant through the E-Signature Process.
E-SIGNATURE GUIDE #2
"Now [Applicant's Name], I'm going to send you another text message real quick and it will say "THANK YOU FOR APPLYING FOR LIFE INSURANCE WITH AMERICO" and it's going to be followed by a code. I just need that six digit code number please"
END OF E-SIGNATURE GUIDE #2
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FIRST, once the applicant gives you the six digit code, enter it into the box that says "AUTHORIZATION CODE".
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SECOND, click on the "VERIFY CODE" button.
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THIRD, click on the "ELECTRONIC RECORD AND SIGNATURE DISCLOSURE" button.
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FOURTH, once you click on "ELECTRONIC RECORD AND SIGNATURE", you will see a box pop up with a document. Within that box, scroll all the way to the bottom and click on the button that says "DONE".
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FIFTH, click the check box that says "I AGREE".
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SIXTH, click on the "AGREE TO TERMS AND SUBMIT THE POLICY".
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You may now see a message that says "PROCESSING YOUR SUBMISSION".
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Shortly after submitting the application, you should see a final decision regarding approval or non-approval.
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END OF EAPP
Client may also receive an approval text.